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¿Cómo pueden garantizar un blindaje de por vida?El material con el que están hechos nuestros kits de blindaje está probado y certificado por los mismos laboratorios que en los Estados Unidos de Norteamérica usa el “Departamento de Interior y Justicia” para probar todos los materiales balísticos utilizados por las fuerzas de seguridad del gobierno estadounidense tales como policías, ejercito, marina, entre otros. Dichos materiales pasan por una serie de pruebas muy rigurosas, a efecto de garantizar la seguridad y confiabilidad de los productos.
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¿Por qué su blindaje es tan ligero? ¿Realmente me protegerá?El blindaje está fabricado a base de un material 100% nuevo y patentado, mismo que es probado, certificado y cumple estrictamente con los niveles de blindaje que se publican. Adicionalmente, tenemos una completa trazabilidad de todos los materiales que usamos desde el momento que llega a nuestra fabrica hasta el usuario final. Todos nuestros productos pasan un estricto control de calidad y se marcan con un número de serie para brindarle mayor seguridad a nuestros usuarios.
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¿Por qué su blindaje no afecta la garantía de mi vehículo?Cada vehículo viene diseñado de fabrica con un “payload” o capacidad de carga. Esta capacidad de carga es el peso máximo que el vehículo, conforme a su diseño, puede soportar con seguridad (ocupantes+ carga). Nuestro blindaje es NO INTRUSIVO, es decir no altera ninguna autoparte y peso tan bajo (90kg) que se agrega no sobrepasa el payload del vehículo. El peso del blindaje de las blindadoras tradicionales siempre sobrepasan el payload del vehículo y por esta razón hay que modificar las bisagras, suspensión, frenos, etc. para soportar el gran peso adicional, lo que resta funcionalidad y seguridad a los vehículos. Estas modificaciones, en el caso del blindaje tradicional, es lo que hace que el vehículo pierda todas las garantías y soporte de fábrica, situación que no ocurre con nuestros productos.
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¿Cómo afecta su blindaje el valor de reventa de mi vehículo?Los blindajes convencionales tienen una fecha de vencimiento o caducidad. Una vez pasada esta fecha, dichos blindajes no pueden garantizar el nivel de protección balística. Asimismo, los vehículos llevan un peso extra por concepto del blindaje, el cual los afecta severamente, se desajustan mucho mas rápido y el desgaste es mucho mayor. Con nuestros kits de peso muy bajo el desgaste del vehículo es imperceptible, todo se mantiene 100% original y el blindaje no se vence lo que hace que el siguiente propietario tenga un vehículo 100% blindado con muy bajo peso que no afecta el desempeño ni la operación. En resumen, nuestro blindaje, lejos de restar, añade valor al precio de reventa.
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¿Dónde le hago el mantenimiento a mi vehículo?El mantenimiento de los vehículos se hacen en cualquier concesionario de la marca donde se compró el vehículo. El vehículo se mantiene 100% original y no se modifica en lo absoluto para la instalación del kit. Adicionalmente, se ahorra dinero en el concepto de mantenimiento sobre los blindajes tradicionales en la que el cliente esta a merced de las blindadoras tradicionales porque ellos son los únicos que saben como modificaron el vehículo y que piezas adicionales les instalaron. En nuestro caso el vehículo es 100% original y cualquier mecánico o centro de servicio lo puede mantener como tradicionalmente se ha hecho.
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¿Cómo puedo cambiar los cristales después del vencimiento?Los cristales del vehículo tienen una garantía de 3 años y se puede expandir a 5. Una vez cumplido este tiempo los cristales corren el riesgo de presentar burbujas. En este caso, usted puede llevar su vehículo a cualquier centro de servicio y por menos de la mitad de lo que pagó por el kit de blindaje se le pueden cambiar todos los cristales. Si lo prefiere también puede cambiar solamente los cristales afectados representando un ahorro adicional. Este proceso, por lo general, no debería tomar mas de 4 horas en hacerlo totalmente.
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¿Dónde son fabricados sus kits?Nuestros kits son 100% fabricados en Fort Lauderdale, USA.
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¿Puedo instalar los kits yo solo?Una persona puede instalar los kits con herramientas muy básicas. Las dos partes más complejas de la instalación son: parabrisas y el vidrio trasero. Estas dos piezas requieren un poco de experiencia. Cualquier centro que instale parabrisas puede instalar estas dos piezas sin problema ya que el proceso es idéntico a cambiar un parabrisas regular.
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¿Qué pasa si se dispara o tengo un accidente? ¿Cómo cambio las placas?Nosotros vendemos en nuestra pagina web placas de repuesto para cada kit de ventas. Adicionalmente, a través de su centro de servicios puede adquirir la placa que le haga falta. El proceso de cambio de una placa es súper fácil y no debería ser mayor a 2 horas.
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¿Qué ocurre con lo elevadores de los vidrios? ¿Se reemplazan con unos de mejor calidad para poder soportar el peso “extra”?Una de las ventajas de nuestro blindaje es que no sobrepasamos en ninguna parte del vehículo los pesos para los que fue diseñado. Al final de la pregunta se encuentra la liga del foro de “Delphi” los fabricantes de los motores de los vidrios para General Motors donde dicen que pueden soportar fácilmente 22.68 kg (50 lbs). Los ingenieros recomiendan como peso máximo para garantizar un correcto funcionamiento de 13.61 kg (30 lbs) máximo. Nuestros cristales pesan 8.16 kg (8 lbs) en total, por lo que estamos muy por debajo de la capacidad “recomendada” de los fabricantes. En el caso del blindaje opaco cada puerta se le mete máximo 900 gramos (en blindaje nivel fusil de asalto o V+). En el caso de arma de mano lo que se le mete a cada puerta son 340 gramos. https://www.chiefdelphi.com/t/how-much-can-the-window-assembly-lift/33337
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¿Qué pasa con el “quemacocos” de mi automóvil?El “quemacocos” del automóvil no se toca para nada. Queda operativo 100%. La única pieza que se cambia es la tapa que se mueve de forma manual, la cual bloquea la luz solar. Esta tapa se reemplaza por una placa de Carbon Pro X la cual pesa 350 gramos, se tapiza del mismo material que el techo del vehículo y opera de la misma forma que la original del vehículo.
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Cuales son los términos y condiciones de venta del producto1. Terms and Conditions These terms and conditions apply to the sale and delivery by the Seller to the Buyer of the Product as set forth in this Agreement to which these Terms are published. The Agreement is expressly limited to these Terms, and any and all terms or provisions submitted by the Buyer which add to, conflict with, or otherwise modify these Terms or the Agreement are expressly rejected, unless explicitly authorized in writing and signed by the Seller. The order that has been accepted by Seller which acceptance incorporates these Terms and Conditions is subject to availability and at Seller’s prices in effect at the date of shipment of this order. The order will be processed with every effort to meet the required shipping date, but the Seller is not obligated to make delivery by any specified date nor liable for damage due to delay in filling this order. Specified shipping dates are Seller’s best estimates but are not guarantees. 2. Delivery Unless expressly specified otherwise herein, the Product shall be delivered to the Buyer at the Seller's manufacturing facility. The sale of Product is based on Ex-Works Rule defined by INCOTERMS 2010. Title and risk of loss in all goods sold hereunder shall pass to Buyer upon Seller’s delivery to carrier at shipping point, unless otherwise expressly and specifically provided for on the face hereof by Seller. 3. Excuse for delay or failure to perform. Neither Seller nor Buyer will be liable for default or delay, in whole or in part, in the performance of any of its obligations hereunder due to any cause beyond its control, including, but not limited to, Acts of God, accident, fire, flood storm, riot, war, sabotage, explosion, strike, labor disturbance, national defense requirement, Governmental law, regulation, rule or ordinance, whether valid or invalid, inability to obtain energy, raw materials, labor or transportation under reasonable terms and conditions, or any similar or different contingency which make performance commercially impracticable. Quantities so affected may be eliminated from this Contract without liability. Seller may during any period of shortage due to any of the foregoing causes, allocate its supply of such good in any manner which Seller, in its sole discretion, deems appropriate, among itself and its customers, including those customers not then under contract. If the Seller, in its sole judgment, will be prevented directly or indirectly, by any cause beyond its control, from delivering the all or partial Product at the time specified in this Agreement or within eight months after the date of this Agreement and/or order acknowledgement, then the Seller has the right to terminate this Agreement by notice in writing to the Buyer, and such notice shall be accompanied by an explanation of items sent with value of each item sent to the Buyer by the Seller pursuant to this Agreement. 4. No Warranty: SELLER MAKES NO WARRANTIES OF ANY KIND WHATSOEVER, EXPRESS, IMPLIED, ORAL, WRITTEN OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, WARRANTIES AS TO NON-INFRINGEMENT, TITLE, PATENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE Product; ALL OF WHICH WARRANTIES ARE EXPRESSLY DISCLAIMED BY THE SELLER AND EXPRESSLY AND Unequivocally WAIVED BY THE BUYER HEREBY. The Seller's above disclaimer of warranties does not, in any way, affect the terms of any applicable manufacturing warranties. The Buyer hereby acknowledges that the Seller's representatives are not authorized to enter into any other agreements outside of this Agreement and these Terms & Conditions, or to make any warranties or representations of any kind with respect to the Product. All recommendations, statements, and technical data regarding Seller’s goods are based on tests which Seller believes to be reliable and correct, but accuracy and completeness of such tests and the results thereof are not guaranteed and are not to be construed as a warranty, either express or implied. It is expressly understood by Buyer that all such recommendations, statements and technical data are provided without charge to Buyer and are given by Seller and accepted by Buyer on the basis that Buyer shall perform its own evaluation and testing to determine the suitability and applicability of such products. Seller assumes no obligation or liability for the advice given or the results obtained, all such advice being given and accepted at Buyer’s sole risk. 5. Seller shall not be liable for any special, indirect, incidental or consequential damages. Seller’s liability and Buyer’s exclusive remedy for any cause of action arising out of this Contract, including products or services proved hereunder, whether in contract, in tort, under warranty or otherwise is expressly limited to, at Buyer’s option, replacement of the nonconforming goods at the CPT point stated herein or payment not to exceed the purchase price in respect of which such damages are claimed. 6. Failure of Buyer to give notice of claim within ten (10) days from the date of delivery, shall constitute unqualified acceptance of such goods and a waiver by the Buyer of all claims in respect thereof. Goods shall not be returned to Seller without Seller’s written permission. No claims shall be allowable after goods have been processed in any manner. 7. Buyer acknowledges receipt of Technical Documentation detailing the application and performance properties and method of application regarding the use of and for the products covered by this agreement. Buyer has been provided with and hereby acknowledges receipt of either (1) copy of such Technical Documentation or (2) evaluation pieces of the product; and unless the Seller is notified immediately in writing by Buyer to the contrary, Buyer will be deemed to have read and understood the contents of such Technical Documentation or, if evaluation pieces were delivered, Buyer will be deemed to have tested such pieces and to have understood the application and performance properties of the product including the said safety and health precautions necessary and relative thereto. 8. When due, timely and proper quality examination is performed by the Buyer with the time and manner hereof on products supplied as in conformance to a U. S. Government, commercial or other specification and the materials are determined to be not in conformance with these or with Seller’s standard specification, a sample of the rejected material must be submitted to the Seller for examination and testing if requested by the Seller. Seller must receive written notice from Buyer not later than ten (10) days following Buyer’s receipt of such goods and the failure to do so shall be deemed a waiver by Buyer of all claims with respect thereto. 9. Buyer warrants that there is no U. S. patent covering goods hereunder made especially for Buyer or that Buyer has the right to have them made. Seller shall not be liable to Buyer if sued for any U. S. patent infringement by any goods made especially for Buyer hereunder, but if Seller is so sued, then Buyer will defend Seller and pay any awards against Seller provided Seller gives Buyer prompt written notice and permits Buyer to defend. Buyer assumes the responsibility for uses of any design, trademark, trade name, or part thereof, appearing on the goods at Buyer’s request. 10. Export Controls. The parties acknowledge that they as well as the products and technology sold or otherwise transferred under the order may be subject to U. S. and other export controls (including deemed export and reexport) requirements, embargoes, sanctions and similar laws, regulations and requirements applicable to exports (“Export Requirements”). The parties agree that Seller’s sale or supply of products or technology as well as their use, transfer or resale by Buyer is subject to these Export Requirements, and buyer agrees to understand and to comply with these Export Requirements. Additionally, Buyer agrees to provide Seller with all information and documentation deemed necessary by Seller for Seller to comply with all such Export Requirements. Further, Buyer agrees to create and to maintain records to reflect compliance with the Export Requirements and to allow any post-export verification requested by Seller or the U. S. Government and to cooperate in any investigation related to these Export Requirements. Buyer also expressly agrees that it will not sell or deliver, directly or indirectly, any of the product, or technology related thereto, to any person or entity if such person or entity or the country of such person or entity is prohibited from such receipt by the U. S. Export control laws. The Buyer agrees to abide to all applicable export/import control laws and regulations, and shall bear sole responsibility for the compliance with such regulations. The Buyer understands and acknowledges hereby that applicable requirements or restrictions may vary depending on the Product and the level of ballistic protection and may change over time and without any prior notice. The Buyer further understands and confirms that the Seller has no control over such laws and regulations. The Seller shall not be responsible to provide the Buyer with any notice, consultation or advice with regards to such regulations. Without prejudice to any other right the Seller has under this Agreement, the Buyer must indemnify the Seller (and without any set-off, deduction or withholding) for any loss the Seller suffers and all costs (including the legal costs and or lawyer's fees on a full indemnity basis), penalties, levies and expenses the Seller incurs as a direct or indirect result of the Buyer's failure to comply with all relevant laws related to the export or import of the product to or from any jurisdiction. For greater certainty, the Buyer's failure to comply includes knowledge and/or lack of such knowledge from the Buyer for any reason. The Seller does not warrant, and nothing contained herein shall imply otherwise, that the Product will comply with export/import regulations of the country of destination or any other third country through which a product might be shipped or transported by any other method. 11. Buyer's Acknowledgement The Buyer hereby declares and agrees that it received all the relevant information and made all the necessary inquiries and investigations prior to the purchase of the Product, and has verified exportability/importability of the Product. 12. The sale of goods hereunder shall be governed, interpreted and construed by and in accordance with the internal substantive laws of the state of Florida, United States of America, without regard to the conflict of laws provisions thereof, and expressly excluding the United Nations Convention on contracts for the international Sale of Goods. Any dispute arising hereunder shall be resolved in the United States federal courts serving Broward County, Florida, USA. Such courts shall have exclusive jurisdiction and venue, and waive any objections to the contrary. 13. Prior to placing any order, Buyer acknowledges that they have read and understood this entire Agreement and agree to be bound by its terms and conditions. These terms and conditions shall govern all purchases by Buyer from Seller.
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